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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ali Whetten

Ali Whetten

June 15, 2025

5  out of  5
rating by Ali Whetten
"Ethan had great customer service and answered all the questions I had!!"
We responded:
"Ali thank you for sharing your thoughts and experiences with our office and Ethan. We love helping our customers and providing great customer service. Thanks again for sharing. - Mike Livesay State Farm Insurance, Woodruff"
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Casey Merritt

June 13, 2025

5  out of  5
rating by Casey Merritt
"I’ve had an outstanding experience working with Ethan Nelson at State Farm. He is knowledgeable, professional, and always takes the time to explain everything clearly. Whether it was setting up a new policy or making adjustments, Ethan made the entire process smooth and stress-free. He genuinely cares about his clients and goes the extra mile to ensure you’re fully protected and informed. Highly recommend Ethan to anyone looking for a reliable and trustworthy insurance agent!"
We responded:
"Casey, your review is awesome! Thank you for giving your experience you had with Ethan. Please always know we are here to always serve you. - Mike Livesay State Farm Insurance"
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Serena Bair

June 13, 2025

5  out of  5
rating by Serena Bair
"Very helpful staff, especially Ethan Nelson. Super friendly and helped me a lot with my insurance and to understand the ins and out of it. Highly recommend!"
We responded:
"Serena, thank you for sharing your review of your experience with Ethan. What he does is so important and our goal will always be to protect our amazing customers with the products we have that can do just that. Thanks again, Mike Livesay, State Farm Insurance"
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Chase Marcom

June 12, 2025

5  out of  5
rating by Chase Marcom
"Ethan Nelson is great - super professional and knowledgeable."
We responded:
"Chase thank you for sharing your experience with Ethan. We love that you were able to work with Ethan and that he was professional and knowledgeable. That is what we strive to be for our customers all the time! - Mike Livesay State Farm Insurance, Woodruff"
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Sheila Robbins

June 12, 2025

5  out of  5
rating by Sheila Robbins
"Dave listened to my concerns and answered all my question. He also explained some areas I wasn't sure about. Great customer service ***** I would highly recommend him!"
We responded:
"Sheila, thank you so much for your review. We love hearing Dave listened to your concerns and helped answer your questions. That is what it is all about. Please share your experience with those you love and have them call Dave for help!"
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Joshua Toupin

June 12, 2025

5  out of  5
rating by Joshua Toupin
"very helpful member service rep Ethan Nelson helped get me a quote i can afford in no time at all. great team altogether"
We responded:
"Joshua, thank you for sharing your experience with Ethan. Our goal is helping you with the right coverages at the most competitive price! "
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Kaylee Dietrich

June 12, 2025

5  out of  5
rating by Kaylee Dietrich
"Great experience! Ethan was super kind and helpful!"
We responded:
"Kaylee, so glad to hear about your experience with Ethan. Thanks for sharing that he was very professional and helped you with your insurance!"
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Lily Cherry

June 12, 2025

5  out of  5
rating by Lily Cherry
"Ethan Nelson was very patient and kind when he helped me!"
We responded:
"Lily, thank you for sharing your awesome experience with Ethan"
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Cassandra Nelson

June 12, 2025

5  out of  5
rating by Cassandra Nelson
"Ethan was so helpful! Highly recommend going to him for your insurance needs."
We responded:
"Cassandra, thank you for sharing your experience you had with our office and Ethan. What he does is so important and we love helping our great customers. Having the right coverages, explaining how they can protect your income and assets is the most important thing we do every day. Thank you!"
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Michelle Smith

June 12, 2025

5  out of  5
rating by Michelle Smith
"Ethan Nelson was great"
We responded:
"Michelle thank you for sharing your experience you had with our awesome team member Ethan!"
Profile photo of Marsha Nelson

Marsha Nelson

June 12, 2025

5  out of  5
rating by Marsha Nelson
"I recently spoke with Ethan, and I couldn’t be more impressed with his professionalism, knowledge, and patience. As a new insurance agent, he took the time to explain every step of the process and made sure I understood the coverage options fully. If you’re looking for someone who is both knowledgeable and genuinely committed to helping clients, I highly recommend Ethan at State Farm Mike Livesay’s office!"
We responded:
"Marsha, thank you for taking the time to share your experience with our awesome team member Ethan. Having a local agency to help navigate the questions about insurance and making sure you have the right coverages is the most thing we do every day. Right coverages is so important and helps a customer protect what they hold important in their lives!"
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Michael George

June 12, 2025

5  out of  5
rating by Michael George
"The customer service here was exceptional. I was helped by Ethan and he walked me through the process and helped me get exactly what I was looking for. Very impressed."
We responded:
"Michael thank you for taking the time to share your experience with Ethan. I am so goad to hear you had an impressive meeting talking about your insurance needs. Please don’t keep Ethan a secret. Many people need to understand how the right insurance coverage can protect them!"
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Coursen Frazor

June 12, 2025

5  out of  5
rating by Coursen Frazor
"Fantastic service! Shout out to Ethan Nelson, answered all my questions and was very helpful!"
We responded:
"Coursen, thank you for taking the time to give Ethan a great review. We love to hear he answered all your questions. Please don’t keep Ethan a secret. He loves referrals and helping others!"
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Ireland Atwood

June 12, 2025

5  out of  5
rating by Ireland Atwood
"They are so amazing and Megan is the best ever! She makes the process so simple and easy!"
We responded:
"Ireland, thank you for your awesome insurance review on our office and Megan. We love helping awesome customers like you. Thank you!"
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Kaci Savage

June 12, 2025

5  out of  5
rating by Kaci Savage
"Literally the best! Megan especially is so good at listening and fun to talk to, and makes this whole process so manageable. They make insurance so easy. ❤️"
We responded:
"Kaci, thank you for your review with your experience with Megan. Our whole goal is to make insurance easy to understand and help you navigate the best coverages at the most competitive price m. Please don’t keep Megan a secret! Thanks again."
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Tyler Hancock

June 12, 2025

5  out of  5
rating by Tyler Hancock
"This insurance office has a great team of people that I have enjoyed getting to know. I may be a little biased about how awesome Megan Hancock is, but she does all she can to find ways to make sure you are adequately covered at the best price possible. If she can't save you money she won't lead you on, but the customer service is well worth the extra couple bucks a month to have her on your side. She will make sure you are ready for anything life might throw your way that insurance could help with. You can stop by the office and chat in person or work with her over the phone. Either way she is there to help."
We responded:
"Tyler, thank you for your non biased incredibly personalized review. We love being available for our customers and getting to know them and help them whenever they need us most!"
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Connor Watson

June 12, 2025

5  out of  5
rating by Connor Watson
"Rosemary is amazing!"
We responded:
"Connor thank you for your review. We love helping awesome people like you. Please keep us top of mind when you talk to your friends and family and let them know we would love to serve them too!"
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Maddee Huber

June 12, 2025

5  out of  5
rating by Maddee Huber
"Ethan was extremely helpful. Very nice guy with good customer service."
We responded:
"Maddee, thank you for your great review of Ethan. We love being able to help our amazing customers! Thank you and please don’t keep Ethan and our amazing team a secret!"
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Hailey Spaziani

June 12, 2025

5  out of  5
rating by Hailey Spaziani
"Had a great experience with Rosemary. She was super helpful answering all of my questions."
We responded:
"Hailey, thank you for taking the time to share your experience with Rosemary. We love answering questions and helping to make insurance easy to understand!"
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Blake pack

June 11, 2025

5  out of  5
rating by Blake pack
"Got some help from Ethan on my last visit, very helpful!"
We responded:
"Blake, thank you for your awesome review. Please don’t keep Ethan a secret. "
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Noah Samaniego

June 11, 2025

5  out of  5
rating by Noah Samaniego
"Ethan Nelson was great!!"
We responded:
"Noah, awesome review. Ethan rocks and we sure love serving you!"
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Darleane Janz

June 11, 2025

5  out of  5
rating by Darleane Janz
"Rosemary is a outstanding employee. She was there to help me understand everything and answer my questions if needed and made me feel like a family member she is a wonderful person, I highly recommend her ♥️"
We responded:
"Darleane, Rosemary is awesome isn’t she! I love that you enjoyed your experience with working with her. Please don’t keep her a secret!"
Profile photo of Isaac Bailey

Isaac Bailey

June 11, 2025

5  out of  5
rating by Isaac Bailey
"Was looking to switch from my progressive insurance and Ethan Nelson helped me out, super stoked to switch soon. Thank you bro"
We responded:
"Isaac, thank you for your awesome review about your experience with Ethan. The value of a local agency backed by the #1 auto and home insurance company in the US is so important. We love helping our customers and look forward to being there for you too!"
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Malik Shaban

June 7, 2025

5  out of  5
rating by Malik Shaban
"Best service i ever had in years ! Highly recommend this agency! Megan went above and beyond for us!! Thank you!!"
We responded:
"Malik, thank you so much for your incredible review. We love helping our great customers. Please don’t keep us a secret. Thank you!"
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jaden

June 6, 2025

5  out of  5
rating by jaden
"Tiras king answered any questions i had! Helped me better understand insurance polices. Highly recommend."
We responded:
"Jaden thank you for sharing your experience you had with our agency and Tiras. Please keep spreading the good word!"